P6 · Program

Business Model Consulting

Intensive business model work with product champions who launched platforms for global giants. Learn to configure a business model in many ways, and navigate from 30,000 ft to 30 ft without losing the thread.

X = One assumed model —[Δ Segment · Δ Offer · Δ Pricing · Δ Channel]→ Y = Chosen model with evidence

The hook

Most startups run the business model they inherited in week one. It is almost never the model that maximises return.

Intent · Compare credible model alternatives on unit economics, then commit to one deliberately — with pricing, channel and cost structure that hold at scale.

100+

ways to configure a model

30k→30ft

altitude range

1

model you finally commit to

The movement

X · today

A single, inherited business model nobody has stress-tested

Y · destination

Alternatives compared on unit economics, then one chosen deliberately

A business model is an engine: it identifies opportunities, defines what customers want, segments them, and fits key activities, processes, assets, people and partners to create and deliver value.

Channels to market, customer journey and relationships, revenue and cost structures are not appendices — they are where most ventures quietly lose their margin.

We work post-COVID, digital and platform models: apply the learning to your own use case, borrow from other industries, and choose the revenue model that maximises return.

What you get

  • The what and why of business models
  • Use cases from successful startups and corporations
  • The business model kit for mapping models and platforms
  • Research tools, strategy and game theory
  • Pricing, channel design and GTM
  • Ballpark figures: calculate and visualise alternatives

Build to win

  • How to build a business that compounds
  • How to create a world-class product
  • Thrive and scale without cash burn
  • Adapt with agility
  • Create repeat customers
  • Explore which models maximise returns

Grow & defend your market

  • Out-position competition structurally
  • Champion strategy and execution together
  • Mechanics of hyper-scale
  • Practical use cases, not theory
  • Track, trace and pivot with evidence

Why it matters · impact

Margin is designed, not discovered

Pricing and cost-to-serve decisions made casually in year one define the gross margin ceiling for the life of the company.

Pricing is the fastest lever

A well-structured pricing change moves revenue faster than any growth programme and costs almost nothing to ship.

Model choice decides fundability

Two ventures with identical product and identical revenue are valued very differently depending on retention, margin and expansion mechanics.

How it runs · deep dive

01

Deconstruct · The engine as it is

We map the current model into its parts and attach a number to each.

  • Segment map with revenue concentration and churn by cohort
  • Offer and packaging audit against the value actually delivered
  • Cost-to-serve per segment, including support and infrastructure
  • Channel economics: CAC, cycle length, win rate, margin after channel
02

Compare · Alternatives with real numbers

Three to five configurations modelled side by side — subscription, usage, outcome-based, platform take-rate, hybrid, licence.

  • Willingness-to-pay research per segment, not per founder intuition
  • Value-metric selection: what should the price scale with?
  • Sensitivity analysis on churn, discount and cost inflation
  • Migration path and grandfathering risk for existing customers
03

Commit · Ship and instrument

A model is only chosen when it is priced, communicated and measured.

  • New pricing architecture with tiers, guardrails and discount policy
  • Sales narrative and objection handling for the new structure
  • Contribution margin dashboard by segment and channel
  • Quarterly model review against the driver tree

Measured on · KPIs

Gross margin

Revenue less direct cost to serve

+10–20 pts within 2 quarters

ARPA

Average revenue per account after repricing

+15–30%

CAC payback

Months to recover acquisition cost

< 12 months

Net revenue retention

Expansion less contraction and churn

> 110%

Discount leakage

Realised price vs list price

< 10%

Concentration risk

Revenue from the largest customer

< 20%

What you walk away with

  • →Model comparison workbook with sensitivities
  • →Pricing architecture and discount policy
  • →Contribution margin dashboard by segment
  • →Migration and communication plan

Not for

  • ✕Teams looking for a pricing number without changing the offer

How we look at your business

10 lenses. One business.

Business consulting fails when a company is examined through one lens — usually finance. We rotate through all ten on every engagement. Select one to see how it runs and what it uses.

Full lens library →

01

Researcher

Research like a Researcher

Field evidence, ethnography, jobs and behaviour before any solution is drawn.

Tools we use

Ethnographic field guidesJobs-to-be-done interview protocolPain / gain and empathy mapsSegmentation and beachhead matrixTAM / SAM / SOM model

The question it forces

What did you observe, not what do you believe?

How it works

01

Observe the job in its real context before interviewing anyone

02

Separate stated preference from revealed behaviour

03

Size the segment, then pick a single beachhead

04

Convert findings into testable value hypotheses

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